Feeling under valued

Have you ever felt as if your world has tumbled? Well I worked in a call centre and I had been there for a long time and would train new agents and one day one of the actual Trainer asked for my advice only for a manager tell him to not ask me as if I didn't know anything. 

She would ask me for help, so I was like okay and kept my distance. 

I have seen people moral go within a instant because this particular person could be very two faced. She was a manager and before she said the above felt we had a good work relationship. 

I couldn't get it out of my head and in the end I was made redundant like many but I thought really like saying "Stuff you", but I decided not to and forgot about it.

Should I have said something? I just hate confrontation and so just let it go. 

This was not just one experience and one time someone made me feel undervalued I decided to say something. Was it the right thing? At the time it was and felt no I am going to speak up for myself and so can you. It not right to be treated badly. Be seen incapable when you've worked your butt off. 

It is not how you treat people and one manage was good because he'd always pulled then aside to speak to them, not shout and was still respectful. People make mistakes and rather then help, feel it okay to go mental because of it.

If somebody is doing something wrong then show and teach. Let them ask questions and listen to what someone has to say. I often find myself talking over the other person so now I no sit back and listen and catch myself when I am about speak and teaching children about handling situations it has to begin from our own actions and make people feel valued and I hate seeing people being mistreated. 

There is no need to scream and shout. Keep your voice firm but not get in their face, throw things around and just calmly chat. I knew someone I'd go for a drink with and had a discussion and then use it against you at work. 

Leave the outside discussions to one side. Remember people are human and that we all deserve to be treated respectfully and dignity.

Many thanks for reading, 

Carrie X